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June 29, 2020

Covid-19: Future challenges and opportunities in foodservice post-Covid-19

According to GlobalData’s COVID-19 recovery consumer survey, as of week 1 (published June 17th), 21% of consumers globally* claimed that they will plan to stop eating dinners outside of home in the foreseeable future.

According to GlobalData’s COVID-19 recovery consumer survey, as of week 1 (published June 17th), 21% of consumers globally* claimed that they will plan to stop eating dinners outside of home in the foreseeable future. However, simultaneously, 1 in 10 of consumers globally with high incomes plan to dine out of home slightly/significantly more frequently than they did before lockdown. This poses an opportunity for foodservice providers to target consumers from this income group and reduce the chance of profit loss due to the anticipated decline of footfall in foodservice.

Free Report
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The critical role of sustainability for Foodservice success in the 2020s

Consumers have radically re-thought their priorities in recent years and changed their habits for the good of the planet, starting to hold companies accountable for their ESG activities. These changes are set to be significant hallmarks of the Consumer Landscape in the 2020s. In order to appease consumers’ new concerns, meeting these new sustainability imperatives will be crucial for the recovery of the Foodservice industry. Consumers are expected to use ESG criteria much more actively in their selection of Foodservice brands to engage with. Download GlobalData’s free report to:
  • Understand the range of ESG challenges currently facing the Foodservice sector
  • Gain insight into consumers’ expectations via consumer survey deep dives
  • Learn from foodservice operators and brands who are already successfully embracing ESG strategies
Stay ahead of consumer concerns and rise to meet them. Download the report now.
by GlobalData
Enter your details here to receive your free Report.

To accommodate this consumer group, foodservice providers seek a complementary balance of social distancing measures and high-level customer experiences. Foodservice providers in China for example have ensured consumers’ sense of security by reducing their sitting capacity by a third and taking people’s temperature before entering the restaurant. On the other side of the world, countries such as the Netherlands who have recently relaxed lockdown restrictions to open bars and cafes were trialing concepts that would combine high-quality experiences with credible health protection measures. For example, Mediamatic’s Serres Séparées (Separate Greenhouses) concept illustrates the close synergy of experience and health security.

Over the next few weeks, it is critical for on-premise restaurants to provide enjoyable experiences that have a sense of familiarity for consumers, to align closely with the demands from those who plan to eat out more frequently and health-concerned consumers. This especially applies to markets such as the UK, which are at the cusp of relaxing lockdown regulations and opening pubs, bars and restaurants and are looking for on-premise strategies to gain a competitive advantage.

Free Report
img

The critical role of sustainability for Foodservice success in the 2020s

Consumers have radically re-thought their priorities in recent years and changed their habits for the good of the planet, starting to hold companies accountable for their ESG activities. These changes are set to be significant hallmarks of the Consumer Landscape in the 2020s. In order to appease consumers’ new concerns, meeting these new sustainability imperatives will be crucial for the recovery of the Foodservice industry. Consumers are expected to use ESG criteria much more actively in their selection of Foodservice brands to engage with. Download GlobalData’s free report to:
  • Understand the range of ESG challenges currently facing the Foodservice sector
  • Gain insight into consumers’ expectations via consumer survey deep dives
  • Learn from foodservice operators and brands who are already successfully embracing ESG strategies
Stay ahead of consumer concerns and rise to meet them. Download the report now.
by GlobalData
Enter your details here to receive your free Report.

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