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October 7, 2019

Food delivery companies at risk from hackers

Consumers are at risk from being hacked when using certain UK food delivery companies, including Deliveroo, Domino’s, Papa John’s and Nando’s, according to a report from global cybersecurity firm DynaRisk.

By Rosie Lintott

Consumers are at risk from being hacked when using certain UK food delivery companies, including Deliveroo, Domino’s, Papa John’s and Nando’s, according to a report from global cybersecurity firm DynaRisk.

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  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
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The report found that the food delivery sector is one of the most popular targets for hackers after acquiring over 1,000 configuration files from a popular hacking tool. The hackers break into the food delivery company’s website by using stolen email addresses and passwords from customers, combining this with the cheat sheet they can put the information into hacking tools.

Consumers using the food delivery services listed are at risk of having their account being taken over by hackers, with UK users being targeted especially. The report found that a cache of files that contain configuration scripts are being used with hacker tools to take over people’s accounts.

DynaRisk CEO and founder Andrew Martin said: “Unfortunately, consumers often use the same log-in credentials across a number of different platforms, and seldom consider the security of their personal data when benefitting from the convenience of platforms such as Deliveroo. It takes only one cybercriminal to hack a site’s defences and share this knowledge with the community, leaving accounts vulnerable to credential stuffing and fraud.

“Sadly the truth is that companies can never do enough to protect customer data, however constant investment and training needs to be put in place to ensure customer information is safe. Businesses need to be able to anticipate and prevent new threats and need knowledge of how easy it is for hackers to access unsecure data. As we’ve identified, all companies, big and small, now need to have cybersecurity at the top of the agenda. This is especially crucial for tech companies that possess and store large amounts of data.”

There are a number of ways consumers can increase their safety online including using unique passwords and using a password manager that can create a number of different passwords. Using two-step verification where after using a password a code is sent to your mobile which is needed to sign in to your account.

Keeping your software up to date on all devices is important as well and learning about your digital footprint by staying aware of changes in the way people are being hacked

Below you can see the full list of the most targeted food delivery companies

Most Targeted Food Delivery Brands
dominos.co.uk
deliveroo.co.uk
nandos.co.uk
papajohns.co.uk
morrisons.com
pizzahut.com
subway.com
tesco.com
costa.co.uk
boostjuicebars.co.uk
boostjuice.com
fiveguys.com
kfc.com
mcdonalds.com
myprotein.com
tacobell.com
whichwich.com
wholefoodsmarket.com

Free Report
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Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
Adapt and stay on top. Download our free report now.
by GlobalData
Enter your details here to receive your free Report.

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