Recent AI failures do not prove belief in AI’s potential is misplaced
In June 2024, McDonald’s announced its decision to remove AI-powered automated ordering technology (AOT) from its drive-through venues. The fast-food…
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GlobalData Consumer
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McDonald’s IT outage highlights fast food sector’s reliance on digital convenience
An undefined technology system failure at individual McDonald’s outlets across Australia, China, Japan and the UK reflects the need for…
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The rise of the “hermit consumer” continues to stall foodservice recovery in 2024
A new type of consumer has emerged from the post-pandemic recovery. Referred to as the “hermit consumer”, they are staying…
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Western brand boycotts over Gaza conflict create opportunities for local players
The groundswell of anger over the conflict in Gaza has triggered several boycott campaigns, particularly towards those brands perceived to…
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Vertical farming shows profitable success in the US
Vertical farming has been perceived to be a year-round solution to provide fresh, locally sourced fruit and vegetables for urban…
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Politically motivated regulation adds to plant-based market challenges
2023 has become an increasingly pessimistic year for the plant-based food market, with many high-profile brands facing headwinds. France’s fresh…
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NotCo exits chilled market to focus on shelf-stable
NotCo, an alternative protein product company, has announced that it will be suspending production of fresh plant-based milk to focus…
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Rise of private-label boosts “fake-away” trend
Aldi UK has announced a one-day-only hot pizza delivery service in select UK cities, targeting students and promoting its new…
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Ghost kitchens – a vital foodservice strategy in Asia and US
The foodservice industry has witnessed a variety of challenges to maintain revenue growth, especially after the Covid-19 crisis in 2020,…
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Paulaner seeks to expand into the British beer-loving culture
Paulaner, the sixth biggest Bavarian brewer, has instructed the property firm Christy & Co to find franchise partners to open…