Chopped Leaf, part of the Innovative Food Brands group, is rolling out the Oracle Simphony Cloud point of sale (POS) system across its restaurant network to streamline operations and unify customer and operational data.
The move will facilitate real-time reporting and expedited decision-making processes for the restaurant chain.
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Chopped Leaf offers a menu of fresh, customisable meals with a contemporary take on traditional comfort foods.
IFB executive vice-president Genti Kongjika stated: “As a company looking to grow both across North America and internationally, modernisation and consistent processes are crucial to ensuring we provide an efficient and exceptional dining experience at every location.
“The move to Oracle Cloud is part of our strategy to align technology with our ambitious business plans. Simphony is not only giving us better insights on the health of the business across locations, but also enabling our franchisees to more quickly onboard and train staff and deliver faster service.”
25 Chopped Leaf restaurants are currently live with the system, with the remaining 100 locations in Canada and the US scheduled for deployment by autumn 2025.
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By GlobalDataThe company has also confirmed plans to open 25 additional Chopped Leaf locations in 2025.
Alongside the Oracle Simphony Cloud POS, Chopped Leaf is implementing Oracle Workstation 6 and Kitchen Display Systems to further modernise its operations.
These enhancements aim to provide a consistent and reliable technological experience for restaurant staff.
By utilising a range of restaurant integrations available on Oracle Cloud Marketplace, Chopped Leaf has also expanded its online delivery options and is planning to introduce a new loyalty programme.
Oracle Consumer Industries vice-president and general manager Alex Alt added: “Modern diners demand a swift and seamless experience, whether dining in or ordering online. With Simphony, Chopped Leaf has empowered its franchisees and their staff with the tools and real-time sales data they need to optimise operations, enhance customer satisfaction and support rapid growth.”
