McDonald’s USA has partnered DoorDash to launch a new online ordering system that enables customers to place McDelivery orders via mobile web or desktop without app downloads, logins or account creation.
The service will be fulfilled by DoorDash delivery drivers, known as Dashers.
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McDonald’s USA delivery head Tim Snyder stated: “With millions of customers visiting McDonalds.com each month, this channel extends our reach, offering a seamless and convenient way to have their McDonald’s favourites delivered.
“It reflects our continued commitment to meeting customer demands and strengthening accessibility across all touchpoints.”
The ordering site, accessible via McDonalds.com, is powered by DoorDash. It streamlines the ordering process, allowing for fewer clicks at checkout and offering various payment methods.
The development is part of a shared focus on enhancing digital capabilities and expanding customer options, making the delivery process more straightforward.
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By GlobalDataThe launch signifies a further step in the collaboration between McDonald’s and DoorDash, which now facilitates McDelivery in 29 countries.
DoorDash, alongside its affiliated brand Wolt, plays a key role in delivering McDonald’s products in key markets such as Canada, Germany, Australia, Finland and Japan.
The deeper integration with McDonald’s digital platforms is intended to improve DoorDash’s delivery network, aiming to provide customers with a more efficient service.
DoorDash enterprise sales and business development vice-president Shanna Prevé stated: “We’re making it easy for customers to order McDonald’s wherever they are. “This global partnership is powered by innovation – driving sales, simplifying operations and elevating the customer experience.”
