Restaurant tech company OpenTable has integrated with Tonic POS, a restaurant point-of-sale (POS) solutions provider, to streamline restaurant operations and enhance guest experiences.
The collaboration enables Tonic POS to provide restaurants using OpenTable’s guest management tools with access to key operational information, such as menu item performance, service timing and customer spending patterns.
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By combining these insights, restaurants can gain a clearer understanding of their customers, tailor dining experiences and adjust service approaches.
Restaurants can benefit from deeper customer insights, personalised guest experiences, streamlined operational performance, higher average order values and informed decision-making based on data.
OpenTable chief growth officer Robin Chiang stated: “Our integration with Tonic POS allows us to further expand our ecosystem of partners, and ultimately deliver valuable insights that empower restaurants to uplevel the guest experiences.”
This functionality is available for restaurants using OpenTable in the US from 25 June 2025.
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By GlobalDataTonic POS founder, chief strategy and quality officer Gary Liu stated: “We are proud to work directly with OpenTable to deliver a native integration that empowers our restaurant partners to leverage the power of their POS data within the OpenTable platform, unlocking valuable insights that drive operational efficiency and customer satisfaction.
“By providing a comprehensive view of guest interactions, from reservation to payment, restaurants can elevate their service and build lasting customer relationships.”
In April 2025, Uber partnered OpenTable to improve the dining experiences of consumers across the globe.
OpenTable works with 60,000 restaurants worldwide, facilitating 1.8 billion dining reservations annually.
