Pappas Restaurants has partnered Tabit, a provider of mobile-first, enterprise-grade restaurant management technology, to enhance its technology infrastructure.
The collaboration follows a comprehensive evaluation process, positioning Tabit as a core technology partner for all Pappas restaurant concepts.
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Pappas Restaurants, known for brands such as Pappadeaux’s Seafood Kitchen and Pappasito’s Cantina, has prioritised technology-enabled service to improve operational success and guest experience. The partnership will see Tabit replace Pappas’s existing solutions with enterprise solutions tailored for complex, multi-unit operations.
The solutions include in-store tech such as mobile-first point-of-sale, kitchen display systems, and labour scheduling and management. The enterprise management suite will cover catalogue and pricing management, reporting and business intelligence, and AI-based analytics. Full operational redundancy and disaster recovery infrastructure are also part of the package.
Pappas Restaurants CEO Mike Rizzo stated: “This was one of the most important technology decisions we’ve made in the past twenty years.” He praised Tabit’s approach to hospitality and its ability to execute at scale, highlighting its adaptability and innovation as key factors in the decision.
Tabit co-founder and president Nadav Solomon stated: “Being selected by Pappas Restaurants is a tremendous honour. This is one of the largest family-owned restaurant groups in the country, and they represent the gold standard of excellence. We’re grateful to their leadership and ownership for trusting us with such a valuable, large-scale project.”
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By GlobalDataTabit’s payment-agnostic approach allows Pappas to manage financial operations independently while maintaining processor relationships. Its open architecture ensures seamless integration with third-party platforms, preserving existing workflows and ensuring interoperability.
Pappas Restaurants CMO Christina Pappas stated, “Our marketing and guest engagement teams were impressed by the level of insight and control Tabit enables. From menu flexibility to analytics, friendly mobile-first technology elevates the guest experience. Tabit is delivering the exact platform we’ve been looking for.
“We chose Tabit because of their incredible team, great product and track record of execution with other enterprise brands. All these elements made us feel confident in their ability to implement such a large change without interruption to our business.”
The implementation of Tabit’s platform is already underway across Pappas concepts. The Pappas Restaurant Group has opened more than 100 restaurants, further solidifying its position in the industry.
In May 2025, Pappas Restaurants emerged as the leading bidder in the auction for On The Border Mexican Grill & Cantina.
