Scala Quintet provides self-order convenience, enhanced accuracy and efficiency. Credit: koonsiri boonnak/Shutterstock.

Scala has launched an AI-driven restaurant automation solution designed to revolutionise the quick service restaurant (QSR) sector.

The solution, known as Scala Quintet, aims to enhance speed of service, order accuracy, back-of-house operations and sales conversion through an integrated platform of digital solutions.

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The Quintet platform is the result of Scala’s expertise in visual display, AI optimisation and user experience design.

It offers restaurant operators and managers complete control over digital menu boards, allowing for the creation, scheduling and real-time updates of content.

This includes the management of product descriptions, category tags and limited-time offers to improve the customer experience and drive sales.

The Scala Quintet solution comprises five key components that work together to automate and streamline restaurant operations.

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Street-facing digital displays are designed to capture the attention of passers-by and encourage restaurant visits with dynamic content that can be updated through the Quintet system.

Indoor and outdoor digital menu boards at ordering counters and drive-throughs features clear, engaging content that can be updated in real time.

Self-order kiosks integrate with Quintet’s kitchen system and update orders in real time for customers and staff. Orders pop up on kitchen screens instantly, and progress is shown on menu boards.

Kitchen displays give staff control over preparation steps, enabling efficient task distribution with designated zones.

Digital displays for customer order pick-up enhance accuracy and service speed.

Scala chairman Chris Riegel added: “Scala Quintet pairs the Scala heritage of using visual displays to convert sales for our customers with our ordering workflow and self-service capabilities to automate and enhance the efficiency of restaurant operations and drive greater profitability.”