Global restaurant technology platform Deliverect has launched Deliverect AI, a suite of autonomous agents and smart assistants that constantly update and manage restaurant menus across online channels.
The company says the tools are designed to boost digital takings, address technical problems before they affect sales, and reduce the manual work involved in running online ordering systems.
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According to Deliverect, its menu-focused agents use live order data from each restaurant location to continuously reshuffle menus.
They dynamically alter the placement and prominence of dishes as new transactions come through, where best-selling products are given greater prominence and weaker performers are pushed down the list.
The tool can also be optimised to align with operators’ goals such as increasing average order value, encouraging larger baskets, and promoting high-margin items.
A separate set of support agents monitors digital ordering in real time.
These agents are intended to detect and automatically correct errors or technical faults, to prevent any impact on margins from online sales.
The smart assistants are positioned for large chains and groups. According to a company release, they allow enterprise brands to overhaul how their digital menus appear within minutes in response to major events such as a “World Cup semi-final, a Champions League final, or a regional festival”.
Deliverect co-founder and CEO Zhong Xu said: “We built Deliverect to give restaurants control of their digital operations. Today, we are giving them the intelligent engine to grow their digital revenue.
“These agents not only assist human teams. They perform the work: optimising every menu, protecting every dollar of digital income, and executing in minutes what used to take weeks and cost thousands of dollars.”
Deliverect AI is being introduced in selected launch markets for clients already using the company’s platform. This includes Burger King, KFC, Taco Bell, Papa John’s and Pret, among others.
The AI offering is available immediately to existing customers in the UK. The company plans to extend the same introductory access to clients in Australia, New Zealand and North America in the coming weeks.
