South African cuisine was one of the cuisine types within Full Service Restaurant (FSR) channels, along with American and Italian cuisines, according to GlobalData’s menu intelligence database. In its menu analysis of FSR in South Africa report, GlobalData analyses 160,180 menu items across FSR outlets and provides an overview of various foodservice channels in South Africa. According to GlobalData, FSR makes up 27% of all restaurant types in South Africa. Buy the report here.

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Vegetables was found to be the most-used ingredient in FSR establishments, featuring in 16% of menu items, followed by fish & seafood and cheese. Herbs, Spices & Seasonings and chicken were also significant ingredients. An analysis of menu categories reveals that meat dishes, salads & sides, soft drinks, burgers and pasta & pizza were most popular within the FSR format.

An analysis of the annual price change between 2023 and H1 2024 indicates that the average menu prices in South Africa FSR channel have dropped by 0.47%. Considering all channels (including FSR) the average price change was -0.2%. As on-premises dining gains momentum following the COVID-19 pandemic, the FSR segment in South Africa is expected to experience overall growth. Moreover, the introduction of new menu items that emphasize health and wellness generates interest in those seeking nutritious menu options and greater variety.

Different restaurant types exhibited mixed price movements within South Africa foodservice market between 2023 and H1 2024. Of all the restaurant types, baker exhibited highest price hike, while delicatessen experienced a maximum price decrease.

An in-depth analysis of FSR price trends by location reveals consumption trends of each region. The graph below represents the change in FSR menu prices between 2023 and H1 2024 across the top five locations. As seen below, FSR menu items in Pretoria became more affordable as compared to Sandton and Durban.

While consumers become more price conscious, operators look for ways to optimize their costs to retain margin and market share. In the South African market, FSR operators rely on innovation as a crucial tactic to appeal to customers as well as optimize costs. As increasing number of consumers seek novel experiences, foodservice operators must continuously innovate their menu choices, providing superior taste and quality along with a diverse selection of dishes. Operators should highlight the distinctive tastes and flavors of their food and beverage offerings in a convenient format to enhance customer engagement.

To further understand and explore GlobalData’s insight into South Africa FSR menu, buy the full report here.

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article. 

GlobalData’s Online Menu Intelligence is a database of cost and profit foodservice operators on menus within Foodservice Intelligence Center. The tool’s several search options, such as cuisine, category, menu item, ingredient, and restaurant, help users to conduct focused searches in terms of price analysis (average price and change in prices), menu item claims, popular categories, cuisine/ingredient penetration levels, etc.