US-based fast food restaurant chain Chick-fil-A has partnered with DoorDash to offer delivery services from more than 1,100 of its restaurants across the US.

Chick-fil-A senior vice-president and chief marketing officer Jon Bridges said: “So many of our guests’ busy lives and family commitments have them strapped for time. Delivery is one way we can help them get a quick yet high quality meal. If they’re unable to come to us, we’ll come to them.”

Chick-fil-A and DoorDash started testing the delivery service in select markets in 2017 by making investments in custom-built technology integrations for order accuracy and smooth delivery.

As part of the partnership, the fast food chain will also integrate DoorDash into its point of sale system, enabling the delivery platform to scale additional restaurants.

“Chick-fil-A’s standout business momentum is a testament to how they listen to what their customers want.”

To mark the launch, the company has also introduced a giveaway campaign by offering 200,000 free chicken sandwiches to customers through 20 November. This offer is available through the DoorDash app and website.

In addition, participating restaurants will offer all menu items to customers through DoorDash.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

DoorDash chief operating officer Christopher Payne said: “Chick-fil-A’s standout business momentum is a testament to how they listen to what their customers want.

“Customers expect convenience without sacrificing quality, and DoorDash is thrilled to provide that level of service to Chick-fil-A’s loyal fan base through door-to-door delivery.

“We’re proud to be a part of their journey and provide new ways for customers to enjoy their favourite Chick-fil-A menu items from anywhere.”