UK-based online food delivery company Deliveroo has entered into a strategic partnership with cloud-based software provider Epos Now to enhance food delivery services.
Both the companies will now focus on exploring the ways of allowing restaurants expand and grow their business.
As part of the collaboration, Epos Now will work with Deliveroo to design and manufacture electronic point of sales (POS) system featuring reporting, stock control, and CRM for retail and hospitality businesses.
Deliveroo will allow its more than 30,000 customer base to use the integrated services to drive more revenue and orders through the platform.
Epos Now CEO Jacyn Heavens said: “ I am excited to see the huge benefits our partnership with Deliveroo will provide to Epos Now’s customer base. Our mission is to integrate the latest smart technology to make life easier for business owners and help them drive success.
“Deliveroo have shown that consumers want higher quality food sent to them and they want it faster. This is a completely new revenue stream for some businesses and it can streamline expensive in house delivery operations.
“We are already seeing our customers’ revenues increase exponentially and service times drop by more than 20%, which is unbelievable when you consider what that means to their bottom line.”
In addition, the integration will allow restaurants to synchronise accepted Deliveroo orders instantly to their kitchen, automatically sync Deliveroo transactional information to their back office to manage profit and loss with ease, and orders directly to an integrated accounts package.
The Deliveroo Integration Team has said: “We are delighted to announce our new partnership with Epos Now. This relationship will allow our mutual customers to effortlessly manage their order process and reduce the time it takes to get orders from the kitchen to their customer’s door.”
The online delivery firm currently serves customers across 150 cities in 12 countries with more than 15,000 riders.