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May 22, 2018

ezCater introduces new service for easy and reliable catering delivery

US-based catering marketplace ezCater has introduced a service for restaurant operators and caterers to connect with local third-party delivery partners.

US-based catering marketplace ezCater has introduced a service for restaurant operators and caterers to connect with local third-party delivery partners.

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Named ezDispatch, the service is intended to meet established standards required for business catering orders and to help restaurant operators grow their catering business.

EzCater catering practice leader Jim Rand said: “Catering orders are more complex than consumer orders. They’re bigger in size and value and the customer has different expectations. ezDispatch addresses those complexities, and it does so while maintaining the brand integrity of our partners.”

“It’s refreshing to find a partner that has the same high bar for service and experience that we do.”

Restaurants that do not have their own delivery service can use ezDispatch “on demand” to book delivery on a per-order basis, while those with their own delivery solutions can leverage the service to increase capacity whenever required.

Newk’s Eatery sales and catering director Steven Vastakis said: “ezDispatch has enabled us to take on a higher volume of catering orders than ever before.

“It’s refreshing to find a partner that has the same high bar for service and experience that we do. I know I can trust the drivers ezDispatch connects us with and I know my brand will be represented well.”

The service allows restaurant operators without catering operations to venture into a new business channel without needing to invest in a delivery fleet.

EzCater aims to offer the service to 100 markets by the end of the year. Currently, it has been made available in 50 markets including Chicago, Los Angeles, San Francisco, and Washington D.C.

Free Report
img

Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
Adapt and stay on top. Download our free report now.
by GlobalData
Enter your details here to receive your free Report.

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