Kroger and ClusterTruck partner on ‘dark kitchen’ meal delivery

3rd December 2019 (Last Updated December 3rd, 2019 13:38)

US-based grocery retailer Kroger has partnered with delivery-only restaurant ClusterTruck on ‘dark kitchen’ meal delivery in Indianapolis, Columbus, and Denver.

Kroger and ClusterTruck partner on ‘dark kitchen’ meal delivery
Kroger Delivery Kitchen, which is powered by ClusterTruck, the service will deliver fresh meals on-demand for free. Credit: James Tsai.

US-based grocery retailer Kroger has partnered with delivery-only restaurant ClusterTruck on ‘dark kitchen’ meal delivery in Indianapolis, Columbus, and Denver.

Powered by ClusterTruck, the Kroger Delivery Kitchen service will deliver fresh meals on-demand for free.

Kroger Delivery Kitchen will initially be offered in Indiana, Indianapolis, and Columbus, Ohio.

King Soopers Delivery Kitchen powered by ClusterTruck will be rolled out for customers in Denver.

Customers can place orders online or use the ClusterTruck app and get their food delivered in less than 30 minutes.

Kroger CIO Yael Cosset said: “The way our customers order and receive meals is evolving, and ClusterTruck’s innovative culinary and digital design is cracking the code for the future of profitable meal delivery.

“Kroger is leveraging ClusterTruck’s advanced technology to ensure our customers don’t have to sacrifice quality and value for convenience when it comes to meal delivery. Kroger Delivery Kitchen Powered by ClusterTruck will allow our customers to access restaurant-quality fresh and delicious meals like never before and without having to pay excessive service or delivery fees.”

Founded in 2015, ClusterTruck is a software platform that operates vertically integrated delivery-only kitchens. It opened its first kitchen the following year.

Powered by the proprietary software system, ClusterTruck’s dark kitchens leverages custom algorithms to optimise operations in the kitchen.

Kroger fresh vice-president Suzy Monford said: “ClusterTruck’s ultra-fresh and quick made-from-scratch meals set them apart in the food delivery landscape. Kroger Delivery Kitchen customers can order pizza or pad Thai on the same order and get it delivered hot and fresh, within minutes of the meals being prepared.”