LSG Sky Chefs opens customer service centre in US

17th May 2019 (Last Updated May 21st, 2019 11:44)

LSG Sky Chefs has expanded its operations by opening a customer service centre (CSC) near Sky Harbor International Airport (PHX) in Phoenix, Arizona, US.

LSG Sky Chefs has expanded its operations by opening a customer service centre (CSC) near Sky Harbor International Airport (PHX) in Phoenix, Arizona, US.

The 97,000ft² facility includes next-generation kitchen equipment to produce large volumes of food and others customer-centred features.

Of the total space, around 60,000ft² is dedicated for production, which will be used by 375 employees to produce more than 5,000 airline meals and almost 11,000 retail meals a day.

The company offers these meals to various customers, including American Airlines, United Airlines, Alaska Airlines, Air Canada, and Circle K.

The airline catering firm established the facility with a focus on intelligent operational design to offer consistent meals to customers.

In addition, the facility features an automated guiding vehicle to streamline operational efficiency, as well as skylights and LED lighting to minimise energy consumption.

LSG Sky Chefs North America operations head Dave Dennis said: “We are delighted to formally announce the grand opening of our new Phoenix location.

“We would like to thank our customers for their longstanding partnership, as well as our colleagues who helped turn this vision into a reality.”

Last month, LSG Sky Chefs extended its catering contract with United Airlines for another three years.

In March this year, LSG Sky Chefs Lounge received a contract to manage Japan Airlines’ (JAL) Sakura and First Class Lounges at Terminal 2 of Frankfurt Airport.