McDonald’s Japan has suspended 30% of its stores across the country as a result of systems outage, Bloomberg News has reported.
The issue, which began early in the morning on 19 July 2024, has affected cash registers, prompting the fast-food giant to suspend operations in the impacted outlets.
According to a local news agency, the restaurant chain is “currently investigating the cause, and the timeline for recovery is unclear.”
KYODO NEWS stated that McDonald’s Japan is actively investigating the cause of the outage.
Some stores have also halted mobile orders through the official McDonald’s app due to potential system issues.
In March 2024, the fast-food giant faced similar technical difficulties, with a systems outage that began in the Asia-Pacific region and escalated to a global scale.
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By GlobalDataTechnical glitches, which affected stores in multiple countries, led to a temporary halt in electronic ordering.
In June 2024, Japan Today reported that McDonald’s Japan was set to introduce a new Asian Sweets lineup featuring three new items.
The new lineup includes Salt Lychee McShake, the McFlurry Annin Mango and Banana Caramel Pie.
In 2024 McDonald’s Singapore has also announced the return of its Spicy Chicken McNuggets, McShaker Fries in Roasted Sesame and Seaweed flavours and the Peach McFizz beverage.