McDonald’s has launched a unique work from home (WFH) policy for its restaurant management team and frontline crew in the west and south India due to the nationwide lockdown imposed by the government to combat Covid-19 pandemic.
The move has been implemented by Westlife Development, which owns and operates McDonald’s restaurants in west and south India.
According to Westlife Development, the decision is aimed at keeping the team productively engaged and ensure that they continue to learn and grow despite the lockdown.
The company is hopeful that the move will help the employees to make a strong comeback as soon as the lockdown is lifted.
Westlife Development has modified most of its classroom training modules on the internet.
The company has unveiled e-learning modules, quizzes, masterclasses by managers and several creative learning sessions.
For the employees across different positions in the restaurants, the e-learning modules consist of McCafé masterclass, equipment masterclass and various development and orientation programmes.
The initiative is expected to help approximately 10,000 employees who can access the e-modules on their phone while in quarantine at home.
Westlife Development has also developed a powerful framework to assist employees through the process and track their progress on a regular basis.
McDonald’s India west and south marketing and people resources menu senior vice-president Seema Arora Nambiar said: “At McDonald’s India, we are committed to the wellbeing and growth of our people.
“In these unprecedented times, we have created this unique programme to make sure that our crew is empowered to use their time efficiently.
“Through this, we hope to keep our people engaged, connected and motivated, so they are able to come back to work better and stronger.”
Through its subsidiary Hardcastle Restaurants, Westlife Development focuses on putting up and operating quick-service restaurants (QSR) in India.
The company has a master franchisee relationship with McDonald’s Corporation USA through the latter’s Indian subsidiary.