Papa Johns is set to update its in-restaurant technology across more than 3,200 US locations through a new agreement with PAR Technology.
The US pizza restaurant chain will replace its legacy on-premise systems with PAR’s enterprise platform.
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It will implement PAR POS and PAR OPS as the foundation of its next-generation technology stack.
The new system is designed to connect front-of-house ordering, make-line operations, above-restaurant management, and AI-powered labour, inventory, and restaurant management in a single environment built for “scale, reliability, and flexibility”.
According to PAR, the platform will provide real-time shared data, a unified interface, and consolidated support.
Papa Johns plans to align PAR’s enterprise tools with its standard store technology configuration, a move aimed at reducing deployment costs as the rollout progresses.
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By GlobalDataThe architecture is described as “AI-Native and Future-Ready”, with an intelligent AI layer embedded throughout the platform and supported by open APIs and flexible middleware to support automation, smarter decision-making, and rapid delivery of new AI capabilities.
Menu and promotion management will be centrally controlled, allowing quicker and less manual deployment of limited-time offers, as well as expanded submenu support across the restaurant network.
The platform is also intended to provide real-time visibility into key operational metrics, enabling faster, data-driven decisions at both restaurant and multi-unit levels.
PAR Technology CEO Savneet Singh said: “Utilising PAR’s front- and back-of-house solutions gives Papa Johns real-time insight, operational control, and the foundation required for intelligent automation.”
A complete rollout across all corporate and franchise locations in the US is planned by the end of 2027.
Papa Johns’ chief digital and technology officer Kevin Vasconi said: “PAR Technology’s integrated solutions give us the scale, performance, and support infrastructure needed to run our business better and help our restaurant teams deliver every day.”
