US-based restaurant chain Pie Five Pizza has reported a data security breach that involved payment card information of certain customers.
The incident is believed to have occurred between 6 September and 2 December 2018. It may have potentially affected guests who made purchases at certain Pie Five Pizza locations in 19 US states.
The restaurant chain has hired two cybersecurity firms to conduct a thorough investigation to understand the incident.
In a statement, Pie Five Pizza said: “Although the incident did not affect all credit card transactions during this period of time, as a precaution, we are providing this notice to make all potentially affected customers aware of the incident and provide information on steps they can take to help protect themselves.”
According to the company, malware was used to capture card information in real-time from some of the company’s payment processing systems at limited locations.
It is believed that payment card data such as name, payment card account number, expiration date, and verification code could have been compromised.
Social Security numbers and addresses of customers, or any other sensitive personal information were not affected by this incident.
The company has also notified law enforcement of the incident and will continue to fully cooperate with them throughout the investigation process.
In addition, the restaurant chain has initiated an internal investigation and is currently working with security experts on further remediation efforts.
The restaurant company is also planning to closely monitor its systems and take additional security measures to prevent any such incidents happening in the future.
Pie Five Pizza also advises affected customers to remain vigilant and monitor their payment card statements for suspicious charges or activity.