PizzaBox AI has launched a new commission-free pizza ordering platform to empower independent and small-to-medium pizza restaurants in the US.

According to the company, the platform is designed to help these businesses save money, enhance their online presence, and automate new online orders.

Across the US, pizza brands have been leveraging the surge in online delivery by investing heavily in their own ordering software. However, local, family-run pizza shops have struggled to keep up due to limited resources and expertise in growing online sales.

Consequently, these smaller establishments have become dependent on third-party food delivery services, which charge hefty commissions of more than 30%, withhold customer data, and often have higher menu prices for consumers.

Powered by RestoGPT AI, PizzaBox AI said its platform seeks to change this dynamic by providing local pizzerias with the ability to instantly connect to an online ordering ecosystem that includes all necessary services.

It is anticipated that the new platform will enhance operational efficiency and increase online visibility to drive sales growth while also allowing restaurants to serve their customers directly and reclaim autonomy from third-party marketplaces.

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With a database of more than 80,000 pizza shop menu items, local pizzerias can provide a link to their menu, and the AI-powered platform will generate a customised website and online ordering system.

It also includes digital marketing tools, customer loyalty programmes, payment processing, and connections to local delivery drivers.

The company noted that all of these can be set up within minutes and without hidden fees or commissions.

RestoGPT AI CEO Gary Chaglasyan said: “We’re on a mission to level the playing field for small pizza shops against the big chains.

“Our platform saves restaurants thousands in third-party commission fees while boosting their digital brand presence.”

Some of the features offered by the PizzaBox AI platform include quick onboarding and launch, commission-free online ordering compatible with existing point-of-sale systems, customised restaurant websites, AI-driven customer relationship management and engagement tools.

Others include email and SMS marketing tools, delivery dispatch and driver management, on-demand driver integrations, analytics, real-time reporting, and round-the-clock support from an AI assistant named ‘Pie-zan’.