US-based full-service restaurant chain Red Robin Gourmet Burgers has reported total revenues of $315.38m in the second quarter ending 15 July 2018.
As well as this 0.6% decrease, the restaurant company reported a net income of $6m, compared to $6.9m for the same period in the previous year.
Restaurant-level operating profit decreased to 19.3%, compared to 20.8% from the previous year.
Red Robin’s off-premise sales increased to 9.6%, comparable restaurant revenue decreased to 2.6% and earnings per diluted share were $0.46 compared to $0.61 last year.
Red Robin Gourmet Burgers chief executive officer Denny Marie Post said: “As stated in our pre-release, we were disappointed with our second quarter top line sales and declines in dine-in traffic.
“We did not execute as well as we know we are capable of, particularly at critical peak demand hours when we must be prepared to serve dine-in guests and our rapidly growing off premise demand.
“We are moving urgently to improve service execution with renewed and narrowed focus on fundamentals while we continue to differentiate Red Robin as affordable every day with more burger options and stronger value tactics.
“We are also adding resources to drive sales of our unique and well-received burger bar catering programme. We expect all of these elements to be in place early in Q4.”
The restaurant chain also opened two Red Robin restaurants and its franchisees opened one Red Robin restaurant during the second quarter of this year.
Red Robin Gourmet Burgers plans to open two more restaurants and its franchisees to open two restaurants during the remainder of this year.