Singapore Exchange-listed in-flight catering service provider SATS has partnered with Dassault Systèmes to enhance its in-flight kitchen operations.

To achieve this, the caterer used Dassault Systèmes’ 3DEXPERIENCE platform on the cloud to connect virtual and physical operations. The creation of a 3D digital twin virtual kitchen experience will offer data-driven analytics for better resource planning.

The company can improve capacity planning and production scheduling, prevent challenges or delays, and enhance productivity by leveraging its expertise to simulate different food production processes.

It can also reduce food wastage in large-batch food production by estimating ingredient usage.

SATS chief digital officer Albert Pozo Hernandez said: “SATS takes a technology-driven, people-led approach to growth, harnessing the power of technology and unleashing the innovation of our people to create new services and improve operational efficiency.

“The use of digital twin technology helps SATS to simulate different production scenarios and cooking processes to optimise resources within our kitchens.

“We selected Dassault Systèmes because of its powerful 3D visualisation and data management tools that enable us to make more informed, data-driven business decisions to ensure SATS consistently delights our customers.”

Dassault Systemes CEO Guillaunne Vendroux said: ” In the ‘Age of Experience’ consumers are more discerning than ever before, underscoring the importance of excellence in the commercial operations that play an integral role in meeting airline passengers’ expectations. Incremental improvements in operations can have a huge business impact.”

In addition, the caterer’s virtual kitchen enables its operation managers to respond faster and more efficiently to changing situations by capturing and integrating all process data and information into one 3D virtual environment.

The inflight catering firm currently operates in more than 60 locations and 13 countries across Asia Pacific and the Middle East.