Sodexo has received a catering contract from US-based health system MedStar Health to offer integrated food services.
Under the contract, the foodservice firm will offer patient and retail dining services including 24-hour dining, catering, and vending. MedStar Health currently has more than 3,000 beds in its hospitals
MedStar Health executive vice-president and chief administrative officer Michael J. Curran said: “At MedStar Health we want to make our patients and visitors feel as comfortable and well cared for as possible.
“That’s why we are enhancing our food services programme, with hot meals cooked on site and served immediately, and expanded menu choices and ordering options.
“This is an important initiative to create the best possible experience for our patients and guests – and our associates as well.”
Sodexo will assist the health system to change from current ‘cook-chill’ process to a new ‘cook-serve’ process.
Food is cooked and then rapidly chilled until it is served under the cook-chill process while food is cooked and served immediately under the cook-serve process.
The catering firm will also offer patient room service menu, and enhanced room service programmes.
Patients, staff and visitors at the hospitals can also access a 24-hour meal service through mobile ordering app, kiosk and phone options.
Sodexo Healthcare North America regional vice president Jennifer Akerly said: “We are proud to expand our partnership with MedStar Health. Our successful partnership with MedStar Montgomery Medical Centre laid a strong foundation for us to expand to the entire MedStar system.”
Sodexo Healthcare in North America currently serves 1,200 client sites with more than 31,000 employees by offering quality of life services in facilities management, environmental services, clinical technology management and food and nutrition.
Earlier this month, Sodexo opened its first outlet of smoothie and healthy fast food retailer Crussh at the City, University of London.