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March 24, 2022

sunday unveils QR code ordering solution for customers

The company’s solution is said to reduce waiting times for customers and restaurateurs.

Restaurant payment solution provider sunday has announced the launch of its QR code ordering solution, which allows customers in bars and restaurants to place orders and pay bills through their smartphones.

The solution is available across 5,000 restaurants in the US, Canada, France, Spain and the UK, where sunday currently operates, as well as represents an annual transaction volume of $7bn.

In France, the QR code solution is available across 500 business establishments, while pilot projects in Canada will be launched across restaurants with high traffic in Montreal and Toronto.

sunday Canada general manager Roberto Casoli said: “Waiting times are the number one reason for cancelled orders in the fast-food industry. In a bar, on average, a customer orders twice and waits 24 minutes to order and pay.

“With QR code ordering, sunday is once again simplifying the experience for the benefit of customers, restaurateurs and employees, as customers can now order and pay in ten seconds from their smartphones.”

The company’s solution has been designed to cater to all types of orders and is said to reduce waiting times for customers and restaurateurs.

Using QR code ordering, customers will have the option to place and pay for orders from their restaurant table or at pick-up and take-out counters.

Last year, the company raised $120m in two fundraising rounds to support its international expansion across North America and Europe.

sunday co-founder and CEO Victor Lugger said: “Since day one at sunday, we’ve been obsessed with one objective: that customers fully enjoy their time spent on site and that restaurateurs’ lives be simplified.

“Now, with sunday’s solution, no one will have to wait 20 minutes in line at the counter to order a drink or a dish. This is an absolute game-changer for the bar, restaurant and hospitality industry, for customers and for staff.”

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