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October 12, 2018

Tropical Smoothie to streamline operations with SynergySuite

US-based fast-casual restaurant concept Tropical Smoothie Café has selected office management platform SynergySuite as its system-wide back-of-house solution.

US-based fast-casual restaurant concept Tropical Smoothie Café has selected office management platform SynergySuite as its system-wide back-of-house solution.

SynergySuite will assist the restaurant chain to manage inventory, purchasing, scheduling, food safety and operations activities.

The platform has replaced the café’s disparate management solutions to consolidate operations, maximise efficiency and enhance quality.

Tropical Smoothie Café’s information technology vice-president Marina O’Rourke said: “It’s critical for us to bring these processes together in one place as we continue adding locations.

“The SynergySuite solution will assist us with our focus on franchisee profitability, including café overhead and operational efficiencies.”

“We’re excited to work with them to give the entire system more insight into operations through a single restaurant management platform.”

In addition, SynergySuite will integrate with point-of-sale (POS), as well as the supplier and accounting tools of each location to offer end-to-end visibility.

The company is currently piloting the restaurant management platform and intends to introduce it at all of its locations across the US.

SynergySuite’s CEO Niall Keane said: “Having a single source of information on the health of company operations will allow Tropical Smoothie Café to accelerate growth.

“We’re excited to work with them to give the entire system more insight into operations through a single restaurant management platform.”

Tropical Smoothie Café currently operates more than 700 locations across the US. It offers a wide range of smoothies, wraps, sandwiches and flatbreads.

SynergySuite assists multi-unit restaurants to simplify operations and increase profitability by the management of inventory, purchasing, recipe costing, food safety, scheduling, cash management, human resources and business intelligence.

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