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April 5, 2019

Toronto Pearson, Uber Eats and HMSHost pilot food delivery

Canada's Toronto Pearson International Airport has introduced a pilot programme to offer food delivery services in collaboration with Uber Eats and American highway and airport food-service company HMSHost.

Canada’s Toronto Pearson International Airport has introduced a pilot programme to offer food delivery services in a collaboration with Uber Eats and American highway and airport food-service company HMSHost.

Passengers at the airport’s Terminal 3 International and Domestic Departures area can use the Uber Eats app to order food items such as burgers, burritos, smoked meat, shawarma, shepherd’s pie, fish and chips from HMSHost restaurants.

Restaurants offering food as part of the pilot scheme include Caplansky’s Deli, Paramount Fine Foods, Smoke’s Burritorie, Smashburger and Fionn MacCools.

Greater Toronto Airports Authority customer and terminal services vice-president Scott Collier said: “Just last month, Toronto Pearson was voted by passengers as the Best Large Airport in North America as part of Airports Council International’s Airport Service Quality programme.

“We also received the Most Improved Airport in North America recognition, and this innovative partnership with Uber Eats and HMSHost, unlike among airports worldwide, underscores our commitment to continued innovation in passenger service.

"We are very excited about partnering with Toronto Pearson and Uber Eats to expand the amenities we offer and to providing passengers with an elevated guest experience through delivery service."

“We couldn’t be more excited to pilot this innovative offering for International and Domestic passengers in Terminal 3.”

HMSHost vice president of operations Neil Thompson said: “HMSHost is committed to finding new ways to enhance traveller dining and Uber Eats brings convenience for all guests when they choose to dine with HMSHost.

“We are very excited about partnering with Toronto Pearson and Uber Eats to expand the amenities we offer and to providing passengers with an elevated guest experience through delivery service.”

The pilot service is available at gates B22–B41 and C30–C36 in Terminal 3 and will continue until the third quarter of this year.

Uber Eats offers food delivery from a network of more than 200,000 restaurants in 350 markets across 36 countries.

HMSHost currently operates restaurants in more than 120 airports globally and at 100 travel plazas in North America. It employs more than 41,000 associates.

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