Global food tech software as a service (SaaS) company Deliverect has appointed Justin Falciola as the organisation’s president of the Americas.

The move signals a new phase of AI-driven growth for the company in the US and beyond.

The appointment follows the significant milestone of surpassing one billion orders processed.

Before joining Deliverect, Falciola worked as chief technology and growth officer at Carl's Jr and Hardee's parent company, CKE Restaurant Holdings, managing IT operations for 3,800 restaurants in 40 countries. In the role, he developed a strategic growth framework focusing on demand channels, payments, loyalty programmes and digital platforms.

In 2016, Falciola joined Papa John's to head its Digital team.

By 2018, he had been appointed chief analytics and technology officer, managing technology and digital solutions for 6,000 restaurants in 50 nations. He contributed to a $1bn increase in mobile, web and aggregator sales between 2019 and 2021.

Deliverect CEO Zhong Xu stated: “Reaching one billion orders is a major moment — but it’s just the beginning. Restaurants need more than automation; they need intelligence and a best-in-class network of integration opportunities.

“Justin’s experience driving digital innovation at some of the world’s largest restaurant brands makes him the ideal leader to help scale our AI capabilities and deliver even more value for customers and partners across the Americas.”

Deliverect's AI-powered platform is designed to manage digital orders. It is backed by a network of 1,000 integrations and a team of more than 450 employees.

The company’s platform is currently leveraged by more than 68,000 establishments worldwide, including well-known chains such as Burger King UK, Pret A Manger, Taco Bell and Little Caesars.

In May 2025, the company expanded its offerings in the UK with the launch of Deliverect Kiosk, a self-service solution to streamline restaurant operations and enhance customer experiences.