Costa Coffee has opened its renovated store at Cornhill in the Dorset town of Dorchester, UK, with new features yet to be rolled out in its high-street outlets.
The uplifted store’s focus is on convenience for customers on the move and it therefore features touch screen ordering and a dedicated collection point.
For customers choosing to be served in the store, there is a new mobile order-to-table feature leveraging a QR code scannable on the Costa Club app. This feature enables customers to order their products and be served at their table.
Costa’s skilled baristas will continue to cater to customers who want a personal touch with counter service.
Breakfast options at the uplifted store feature a new range of bakery products, including a flaky Cheese Twist and Pain au Chocolats, alongside coffees crafted by baristas.
The Cornhill outlet features a brighter and lighter store design with new artwork and refurbished furniture creating a welcoming atmosphere that lets customers unwind. It will also have new child-friendly wooden activities in the weeks to come.
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This store is designed to serve as a location for social gatherings and work meetings. Charging points throughout the store enable remote working or socialising with friends.
Costa Coffee Retail Propositions director Nick Ridley stated: “We’re thrilled to introduce a fresh approach to experiencing Costa Coffee at the revitalised store on Cornhill, Dorchester. Featuring a brand-new bakery selection, innovative ordering methods leveraging technology, and a revamped interior – the uplifted store is poised to become your go-to destination.
“We look forward to welcoming the local community and are eager to gather feedback from our customers on the exciting new features we’re trialling.”
The store is open from 8am to 6pm Monday to Saturday, and from 9am to 4pm on Sundays.
Customers can order via the Costa Club App, as well as via Costa Coffee’s delivery partners.
The latest opening comes just days after the UK-based café chain announced the opening of its upgraded New George Street store in Plymouth, UK.
Costa Coffee has a presence in 45 countries, with more than 2,800 coffee shops in the UK and Ireland and more than 1,300 globally.