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January 20, 2021

Dragontail Systems develops autonomous drones to assist food delivery

Dragontail Systems has launched an autonomous drones control and optimisation system to boost delivery capabilities of the restaurants.

Dragontail Systems has launched an autonomous drones control and optimisation system to boost the delivery capabilities of the restaurants.

The new system helps restaurants to fly meals to delivery drivers for pick-up in remote landing zones.

It is aimed to help restaurants and ghost kitchens to reach more customers in suburbs and rural areas while eliminating the need for delivery drivers to remain near the restaurants, the company said.

The drones are the latest innovation to combat delivery challenges exacerbated by the Covid-19 pandemic, the company added.

Dragontail Systems CEO and director Ido Levanon said: “This technology is vital to the current crisis, impacting the restaurant industry.

“Our drone deliveries provide restaurants and delivery drivers an opportunity to reach an extended customer base while doing so in a safe and cost-effective manner.”

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The drones are integrated with the company’s Algo Dispatching System, which enhances and manages the full food preparation process from order to delivery, using artificial intelligence (AI)-based technology.

The drones will deploy orders based on an optimised scheduling system through the platform while the Algo dispatch screen will monitor the location of each drone to ensure timely drop-offs.

In April last year, Dragontail Systems expanded to the US market by opening a new office in New York.

In a separate development, fast service restaurant chain Pollo Campero introduced a new contactless dine-in ordering option for most of its US locations.

The new initiative enables customers to conveniently order from their tables without standing in line at restaurants.

Separately, FAT Brands, which operates nine restaurant concepts, including Fatburger, Buffalo’s Cafe, and Hurricane Grill & Wings, launched online ordering with delivery as a service across its brand.

FAT Brands CEO Andy Wiederhorn said: “Our goal with launching online ordering was to provide a direct channel for fans of our concepts to order their food and have it delivered right to their front door.”

Meanwhile, coffee chain Starbucks has joined forces with Washington state for the rollout of Covid-19 vaccine.

Reportedly, a number of Starbucks employees will work full-time to identify and design sites for the vaccination in the state.

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