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August 18, 2022

Three food delivery platforms form industry association in Singapore

DPIA will launch a code of practice that will include principles associated with the health and safety of delivery staff.

Singapore’s key food delivery companies, Grab, Foodpanda and Deliveroo, have joined together to launch an association that will shape guidelines to support merchants and delivery staff.

Called Digital Platforms Industry Association (DPIA), the organisation will also help identify improvement areas and facilitate collaboration with government and industry stakeholders.

According to local publication Channel NewsAsia (CNA), DPIA also intends to launch a code of practice for the industry, which will include the industry’s best practices as well as principles associated with the health and safety of delivery staff.

All three members are expected to adopt the code of practice.

In a statement, the three companies said: “Globally, the food delivery industry has grown rapidly, rising to a peak in public consciousness during the pandemic.

“It is today both an essential service and an exciting new economic sector. For platform companies, the well-being of our delivery partners and merchants across the marketplace is paramount.

“That’s why DPIA was established – to consolidate the deep industry expertise of platforms and shape the development and growth of the industry within Singapore’s national economy.”

The three companies are said to have initiated consultations with various government stakeholders, the National Delivery Champions Association and other industry stakeholders since last year.

Additionally, DPIA members are working with the Workplace Safety and Health Council to establish road safety guidelines for delivery partners.

Earlier in the year, Grab partnered with technology services firm NCS to pilot a robot food delivery service in Singapore.

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