Singapore’s key food delivery companies, Grab, Foodpanda and Deliveroo, have joined together to launch an association that will shape guidelines to support merchants and delivery staff.

Called Digital Platforms Industry Association (DPIA), the organisation will also help identify improvement areas and facilitate collaboration with government and industry stakeholders.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

According to local publication Channel NewsAsia (CNA), DPIA also intends to launch a code of practice for the industry, which will include the industry’s best practices as well as principles associated with the health and safety of delivery staff.

All three members are expected to adopt the code of practice.

In a statement, the three companies said: “Globally, the food delivery industry has grown rapidly, rising to a peak in public consciousness during the pandemic.

See Also:

“It is today both an essential service and an exciting new economic sector. For platform companies, the well-being of our delivery partners and merchants across the marketplace is paramount.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

“That’s why DPIA was established – to consolidate the deep industry expertise of platforms and shape the development and growth of the industry within Singapore’s national economy.”

The three companies are said to have initiated consultations with various government stakeholders, the National Delivery Champions Association and other industry stakeholders since last year.

Additionally, DPIA members are working with the Workplace Safety and Health Council to establish road safety guidelines for delivery partners.

Earlier in the year, Grab partnered with technology services firm NCS to pilot a robot food delivery service in Singapore.