Hospitality operations platform Fourth has revealed its predicted top trends for this year’s biggest hospitality industry events.

The company’s predictions envision the connected restaurants of the future, using Internet of Things (IoT) solutions to improve guest experience, reduce waste and manage safety and energy.

Fourth also predicts that prioritising cybersecurity will trend, using authentication and security to keep employees and customers safe, as well as managing a multitude of data sources as restaurants will become more important as hotel operators use multiple tech vendors to manage food orders, accounting and staff.

Further top trends include managing costs to counter rising labour and food and beverage costs, and perfecting the delivery process. US food delivery sales are expected to increase by 12% a year to $76bn in 2022 due to consumers gravitating towards dining in over dining out.

The company states that restaurant operators need to ensure they are staffed properly to meet this increasing delivery demand as delivery services can ‘impact menu engineering’.

Fourth’s chief operating officer Simon Bocca said: “The US hospitality industry is as fast-moving as ever, affected by new regulatory requirements, technology advancements and increasing consumer demands. We are honoured to help our customers navigate this landscape with the data and insights that they need to make smarter business decisions.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

“We look forward to connecting with fellow hospitality leaders at the key industry events this spring. These events set the tone for the rest of the year, and what we hear and learn is always important to ensure our roadmap continues to reflect how we can make our customers’ lives easier.”

Fourth’s foodservice clients include quick service chain Subway, American companies Applebee’s and IHOP as well as global hospitality company Hakkasan Group.
The operations company is expected to expand its presence at the National Restaurant Association Show, the Multi-Unit Restaurant Technology Conference and the Hospitality Industry Technology Exposition & Conference this year.

Fourth currently has 1,100 customers in 60 countries.