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May 23, 2019

PF Chang’s offers food delivery services through Uber Eats

US casual dining restaurant chain PF Chang’s has partnered with Uber Eats to offer delivery services to its customers.

US casual dining restaurant chain PF Chang’s has partnered with Uber Eats to offer delivery services to its customers.

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  • Key examples of top industry players
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As part of the partnership, the restaurant chain allows customers to use the Uber Eats app to place orders from its locations across the country.

It also integrated Uber Eats with its restaurant point-of-sale (POS) system across its locations to accommodate seamless order placement and timely delivery of orders.

P.F. Chang’s senior vice-president Tana Davila said: “Uber Eats is one of the fastest growing off-premise delivery companies in the US. We are excited to partner with them and make our food even more accessible to current and new customers.”

In addition, the dining chain will continue to offer delivery service through its e-commerce website, order.pfchangs.com, and other third-party partners.

Uber Eats currently offers delivery services across more than 500 cities from over 220,000 restaurants worldwide.

Last month, Canada’s Toronto Pearson International Airport introduced a pilot programme to offer food delivery services in collaboration with Uber Eats and American highway and airport food-service company HMSHost.

“Uber Eats is one of the fastest growing off-premise delivery companies in the US.”

In February, the food delivery platform launched a service that allows 50,000 restaurants in the UK and Ireland to offer food ordering services to customers using their own delivery drivers.

Established in 1993, PF Chang’s currently operates 300 restaurants, including three airport locations across 25 countries and territories. It employs more than 18,000 associates to serve customers.

Free Report
img

Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
Adapt and stay on top. Download our free report now.
by GlobalData
Enter your details here to receive your free Report.

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