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July 16, 2019

Starbucks Canada introduces door-to-door delivery service

Starbucks Canada has launched its Starbucks Delivers door-to-door delivery service in select cities including Toronto, Vancouver and Calgary.

Coffee chain Starbucks Canada has launched its Starbucks Delivers door-to-door delivery service in select cities including Toronto, Vancouver and Calgary.

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Powered by Uber Eats, the service is set to begin this summer allowing customers to order and enjoy Starbucks beverages and food at home, in the office or anywhere in between.

This launch is a further exploration of the initial pilot conducted in Miami, Florida in the US in autumn last year, and a global expansion earlier this year.

In January this year, Starbucks expanded the pilot service to six more cities across the US including Boston, Chicago, Los Angeles, New York, and Washington DC.

Customers can download Uber Eats mobile app, which is available for iOS and Android devices, to access Starbucks Delivers service.

They can choose from various core menu items along with more than 170,000 beverage customisation.

As part of the deal, the coffeehouse chain will use Uber Eats expertise as a delivery provider.

The service will also allow the company to reach new customers, who are currently using the Uber Eats platform.

In addition, customers can also track the progress and location of their orders using the Uber Eats platform.

Starbucks Canada president Michael Conway said: “Our success is rooted in our ongoing commitment to bringing exceptional customer experiences through significant investments in technology and product innovation.

“Uber Eats is the ideal partner to help share the Starbucks Experience wherever our customers are. Learning from our global Starbucks Delivers rollout, we’ve incorporated unique company packaging and standards to deliver Starbucks products to Canadians without compromising the high-quality of handcrafted beverages, food and service they expect from us.”

Furthermore, Starbucks plans to trial delivery pilots in other countries later this year.

Free Report
img

Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
Adapt and stay on top. Download our free report now.
by GlobalData
Enter your details here to receive your free Report.

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