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April 29, 2020

Toast introduces on-demand delivery platform for restaurants

Restaurant management platform Toast has introduced a new platform that will provide the restaurants with an on-demand delivery network of local drivers.

Restaurant management platform Toast has introduced a new platform that will provide the restaurants with an on-demand delivery network of local drivers.

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Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
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Called Toast Delivery Services, the platform is specially designed to help the restaurant business amid the Covid-19 crisis.

As an on-demand solution, Toast Delivery Services does not require a Toast Point of Sale or Toast Hardware purchase and allows restaurants to provide food delivery services at a flat rate.

Toast co-founder and president Aman Narang said: “At Toast, we are hyper-focused on helping the restaurant community not only navigate the Covid-19 health crisis but also take control of the guest experience so restaurants can thrive when the industry begins to recover.

“In the last month, we launched two products critical to the industry’s success – Toast Now and Toast Delivery Services. Both tools allow restaurants to not only survive in these uncertain times but also prepare for a world where guests will continue to expect a seamless omnichannel experience.”

According to the company, the use of Toast Delivery Services will help the restaurants to eliminate third party commission fees and improve cash flow. It will also help in procuring data and customise services to develop a loyal customer base.

The restaurants can offer deliveries on phone and online orders.

Earlier this month, Toast decided to reduce its workforce by 50% through a combination of layoffs and furloughs due to the economic impact of Covid-19 pandemic.

The company has also cut executive pay across the board, stopped hiring process and withdrew offers to reduce costs.

Free Report
img

Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
Adapt and stay on top. Download our free report now.
by GlobalData
Enter your details here to receive your free Report.

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