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May 22, 2018

Uber Eats acquires online restaurant ordering platform OrderTalk

Uber Eats has announced the acquisition of OrderTalk, the Dallas-based leading provider of online ordering software and service solutions to the restaurant industry.

By Maria Bracken

Uber Eats has announced the acquisition of OrderTalk, the Dallas-based leading provider of online ordering software and service solutions to the restaurant industry.

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OrderTalk’s technology processes more than $1 billion a year in digital ordering across 5,500 sites in the UK and US with a focus on transforming the takeout experience. Key customers include PizzaExpress, Prezzo, Cracker Barrel and Jimmy John’s.

Commenting on the acquisition, Maurice Abboudi, chairman at OrderTalk, said: “Delivery orders from third parties have fast become one of the most significant revenue streams for restaurants. However, the technology to receive orders has historically been cumbersome and operationally challenging and expensive for restaurants to manage.

“Having worked closely with the OrderTalk management team to develop the technology and its go-to-market strategy, it is tremendously satisfying to see the transformational impact the solution has had on a string of restaurant businesses.

“This will greatly reduce the amount of errors that can arise when manually entering orders and will help to streamline restaurant workflow so orders go directly to the kitchen. This development is a game changer for the industry and testament to the hard work by the OrderTalk team.”

Free Report
img

Meet emerging digital demand in the foodservice industry

Global digital pressures are making waves across sectors. The foodservice industry is seeing particular impact as consumers change the way they operate. It is therefore essential to know how to navigate the challenges that digital is presenting to the industry and its consumers. GlobalData’s free report explores the market outlook for the global foodservice industry, with insights into how foodservice operators, brands, and their suppliers can meet changing demands. Key features in this report include:
  • An overview of dine-in, takeaway, and delivery forecasts up to 2026
  • Areas foodservice industry players should be focusing on for digital investment
  • Consumer insight into attitudes towards digital convenience
  • Challenges facing foodservice, in terms of investment and logical considerations
  • Key examples of top industry players
Adapt and stay on top. Download our free report now.
by GlobalData
Enter your details here to receive your free Report.

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