ConverseNow, which provides Voice AI solutions for the restaurant sector, has partnered with Deliverect to expedite the adoption of automated voice ordering.

The integration links ConverseNow’s Voice AI ordering platform directly with Deliverect’s unified order management environment.

With this connection in place, phone and drive‑through orders can be channelled into the same workflow as third‑party delivery and in‑house digital orders.

Both companies said the aim is to support smoother operations, better order accuracy and a more consistent guest experience across channels.

ConverseNow CEO Vinay Shukla said: “Voice remains one of the highest-volume ordering channels in restaurants, yet it's often the most operationally complex.

“Our partnership with Deliverect enables restaurants to bring Voice AI ordering into a unified order management environment.

“Together, we're helping brands increase revenue, optimise labour, and adopt AI in a practical, scalable way."

Deliverect said the link‑up is aimed at operators seeking to modernise their workflows by using Voice AI for phone and drive‑through ordering and feeding those AI‑generated orders into its platform.

According to the company, the combined setup is expected to support higher order accuracy, reduce missed calls and generate measurable returns through labour efficiencies and consistent upsell activity.

Deliverect Americas president Justin Falciola said: “As restaurants continue to digitise every aspect of their operations, integrating voice into the broader order management ecosystem is a natural next step.

“By partnering with ConverseNow, we're expanding the ways restaurants can capture and manage orders, helping operators simplify complexity and focus on delivering great guest experiences.”

Earlier this month, Deliverect unveiled Deliverect AI, a suite of agents that continuously manage online restaurant menus.