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Jack in the Box selects Restaurant365 for systemwide inventory

The move is aimed at consolidating the restaurant group’s technology infrastructure.

Umesh Ellichipuram March 06 2026

US-based fast food restaurant chain Jack in the Box has selected Restaurant365 as its back-office inventory platform.

Under the initiative, the new inventory solution was rolled out across all 2,128 company-operated and franchised restaurants in the US, following a pilot programme.

The move is aimed at consolidating Jack in the Box’s technology infrastructure and providing live visibility into financial and operational data. The technology will also equip franchise operators with tools intended to support profitability and consistent execution at scale.

Jack in the Box's chief technology officer Doug Cook said: “Jack in the Box needed a single, restaurant-specific back-office platform that could scale with our growth, support our franchisees, and integrate seamlessly into our broader technology ecosystem.

“Restaurant365 delivers unified, real-time visibility into sales, food costs, and labour while automating the manual processes that slow operators down. That combination of control, efficiency, and scalability made R365 the right strategic partner for our system."

In addition to serving as the chain’s inventory system, Restaurant365 supports accounting operations for around half of the brand’s outlets.

This platform provides franchisees with access to real-time financial statements, automated accounts payable processes and tools for handling multiple entities.

Restaurant365's co-founder and CEO Tony Smith said: “Jack in the Box is one of the most iconic brands in quick-service, and we're proud to support their next phase of growth.

“By standardising on Restaurant365, Jack in the Box is bringing its data into one unified platform — giving both corporate leaders and franchisees the visibility and control they need to make faster, more informed decisions and drive stronger performance.”

Based in San Diego, California, Jack in the Box is one of the largest hamburger chains in the US with 2,128 restaurants across 21 states.

In January, Jack in the Box deployed Qu’s unified commerce platform across its restaurants.

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