McDonald’s has announced a series of senior management changes across its US and global operations as it seeks to scale its operations.
The fast food major has appointed Skye Anderson to the newly created role of US chief operating officer (COO).
In this role, Anderson will work to unify the teams responsible for restaurant execution.
Her responsibilities will include leading US national operations, restaurant development and McOpCo restaurants, which are directly owned by the company. She will also oversee the US supply chain and US technology to establish an integrated operations team.
Anderson has previously worked in the US business and led Global Business Services (GBS).
“Skye’s new role allows McDonald's USA to ensure that the systems, tools and supplies needed to deliver consistently strong restaurant experiences are aligned from end to end,” the company said in a statement.
In addition, McDonald’s has also named Mason Smoot as global franchising and delivery senior vice-president.
Smoot will join the global senior leadership team and will oversee worldwide franchising benchmarks and systemwide franchisee engagement to ensure uniform operations across markets.
Smoot has been with McDonald’s for three decades and most recently served as chief restaurant officer for McDonald’s USA.
With Anderson moving back into the US business, Mattijs Backx has been promoted to chief transformation and services officer. He will also sit on the global senior leadership team.
In this role, Backx will lead GBS to streamline operations, enhance service delivery, and build the capabilities needed to drive global growth.
The company said the new leadership moves are aimed at sustaining momentum and supporting growth, execution and enterprise-wide transformation.
Earlier this month, Capgemini renewed its partnership with McDonald’s for another five years, focusing on the continued integration of modern digital solutions for both customers and staff.


