Restaurant technology and AI kitchen automation company Miso and robot field service organisation Roboworx have partnered to deliver restaurant automation solutions.
This partnership is set to deliver a "complete, powerful and reliable" solution for restaurant operators, promising a rapid return on investment. (ROI).
The integration of Miso's AI-powered Flippy Fry Station robots and Roboworx's network of robot technicians is a strategic move to enhance efficiency, reduce food waste and boost customer satisfaction.
Roboworx managing director Jeff Pittelkow stated: “Miso’s automation platform is powerful and intuitive, but like any sophisticated system, it requires knowledgeable support to deliver its full potential.”
“As the service backbone of Miso’s nationwide rollout, we’re helping the company set a new standard for restaurant automation – and helping it and its customers thrive.”
The Flippy Fry Station offers 99% uptime due to capabilities described as "self-healing," which ensure continuous operation.
The robots fry French fries, onion rings, chicken and tacos with “precision and consistency”.
Flippy also contributes to safer working conditions and increases labour flexibility, as it can be operated by employees below the age of 18, adhering to federal regulations.
Miso's innovative robotics-as-a-service model makes the Flippy Fry Station accessible with no upfront costs via a monthly fee that is often more economical than employing a full-time worker.
Flippy Fry Stations are currently operational in 20 locations, including outlets of Jack in the Box and White Castle, with further deployments planned each week until the end of September 2025.
Roboworx will extend its support to both new and existing Flippy Fry Station installations.
Roboworx technicians will lead deployments, carry out preventative maintenance, provide on-demand service,and conduct regular customer success check-ins.
Miso Robotics vice-president of operations Rebecca Davis stated: “Our goal at Miso is to deliver ‘day one ROI’ to our customers through reliable, intelligent automation.
“To scale effectively, we needed a service partner with deep robotics expertise and a national reach. Roboworx’s proven track record and technical expertise make it the ideal partner to ensure our systems are deployed and maintained to the highest standard.”
