Great Harvest has selected Toast’s technology to support its bakery-café franchise operations and expansion plans.
The company intends to introduce Toast’s point-of-sale (POS) platform, Toast Go 3 handheld devices, kitchen display systems (KDS) and multi-location management tools.
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Franchise operators will also have the option to use Toast Payroll.
Great Harvest CEO John Dikos said: “Great Harvest has always been about empowering local bakery owners to thrive in their communities, and this partnership with Toast is an important step in that journey.
“As we get started with Toast, we see a significant opportunity to strengthen our operations and provide our franchisees with technology that can support growth, simplify complexity, and allow them to focus on what they do best: scratch-baking delicious bread and serving their guests with unmatched hospitality.”
Great Harvest said the technology is expected to give it clearer oversight across its locations and assist day-to-day café operations.
The company has already trialled Toast’s Kitchen Display System to reduce delays and improve ticket times on the production line.
Toast chief marketing officer and chief operating officer of enterprise Kelly Esten said: “Multi-unit restaurant operators today need more than an easy-to-implement, easy-to-use platform.
“They need a true partner with the support, capabilities, and shared focus to ensure their teams from the support center to the busiest café have the tools and tech they need to offer the best experience for their staff and guests.
“We are proud to welcome Great Harvest into the Toast community and partner with them to help support their continued growth.”
Currently, Toast serves hundreds of multi-unit brands.
Earlier this year, US-based Hungry Howie’s Pizza tapped Toast’s enterprise technology suite for deployment across its footprint of around 500 locations.
