US-based First Watch Restaurants Group has partnered with software company NCR Voyix to overhaul its core technology infrastructure in support of future expansion.
The group will implement NCR Voyix’s cloud-based Aloha Next point-of-sale (POS) and management platform across approximately 600 company-operated sites nationwide.
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First Watch CIO Rob Conti said: “As First Watch continues to grow, maintaining a consistent experience across every restaurant becomes increasingly important.
“We are regularly introducing menu updates, operational improvements and new customer experiences, and Aloha Next will help us bring those changes rapidly and efficiently to restaurants while keeping our teams focused on delivering exceptional hospitality.”
The rollout also includes the Voyix Kitchen system, which links with Aloha Next on the broader Voyix Commerce Platform.
According to NCR Voyix, the architecture is designed to simplify daily tasks, improve technical integrations, and allow new software features to reach restaurants faster.
Used in tandem, the systems are intended to establish a scalable operational base to underpin the chain’s long-term commercial growth.
NCR Voyix restaurants executive vice-president and president Benny Tadele said: “For nearly two decades, NCR Voyix has supported First Watch’s growth and evolution.
“Aloha Next preserves the proven capabilities First Watch relies on today while creating a unified foundation for data and operations.
“This opens new possibilities and enables the brand to continuously enhance both guest and employee experiences.”
