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April 27, 2022

Restaurant chain Jack in the Box tests two Miso robots in US

Through this pilot test, Jack in the Box aims to maximise efficiency and deliver a better customer experience.

US-based fast-food restaurant chain Jack in the Box has partnered with Miso Robotics to begin a pilot test of two of Miso’s robot products, Sippy and Flippy 2, at its San Diego restaurant location.

Leveraging artificial intelligence (AI), machine learning, computer vision and data analytics, Miso’s Flippy 2 has been designed to automate back-of-house fry stations, while Sippy is used for beverage preparations.

Miso Robotics CEO Mike Bell said: “Beginning our journey with a premier brand like Jack in the Box is an enormous step in our commitment to helping restaurants increase throughput, reduce costs and create a safer environment for their staff.

“From tacos and curly fries to fountain sodas, the future is now for Jack in the Box, and we are ecstatic to serve as the company’s technological arm to assure a quality product gets into its customers’ hands every time they order.”

Jack in the Box chief operating officer Tony Darden said: “This collaboration with Miso Robotics is a steppingstone for our back-of-house restaurant operations.

“We are confident that this technology will be a good fit to support our growing business needs with intentions of having a positive impact on our operations while promoting safety and comfort to our team members.

“We are looking forward to testing Flippy 2 as our new hire at our San Diego location!”

With this automation initiative, the fast-food restaurant chain aims to maximise efficiency and deliver a better customer experience, as well as gauge the benefits of a connected kitchen.

Based in San Diego, California, Jack in the Box operates and franchises more than 2,200 restaurants in 21 US states and Guam.

Earlier this month, Panera Bread tested Miso Robotics’ new automated coffee brewing system, called CookRight Coffee.

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